SIERRA UNIT

We value your trust in our hair store and are committed to providing you with exceptional products. It's important to note that all sales are considered final. We do not offer refunds or exchanges unless there is a specific and valid reason for doing so. We encourage you to carefully review your order before completing the purchase to ensure it meets your expectations.

Lost or Stolen Packages:
Your satisfaction and the safety of your order are of paramount importance to us. For added security, all of our shipments require a signature upon delivery. However, it's essential to keep in mind that we are not liable for items that are lost or stolen after they have been successfully delivered to the address provided during the checkout process. Additionally, it's crucial to double-check that the shipping address you provide is accurate and up to date.

In the rare event that you encounter issues such as lost or stolen packages or discrepancies with the delivery address, we recommend that you promptly contact the respective shipping carrier. They will assist you in filing a claim and addressing any concerns to ensure your satisfaction with the delivery of your order.

Experience the elevated service of TBG Hair, your premier luxury hair concierge in Calgary. Nestled in the sophisticated T3J 1E2 district, our team is dedicated to crafting personalized experiences from your very first contact. Simply email us at torzbeautyglo@gmail.com to begin your bespoke hair journey.